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Lieferort
Schweiz / Lichtenstein CHF
Der Versand über den Onlineshop ist derzeit nur in die oben aufgeführten Länder möglich. Für andere Länder nutze bitte unser Kontaktformular.

FAQ

Here we’ve put together the most frequently asked questions for you. If anything is still unclear, send us a message – we’ll take care of your request as quickly as possible.

Bike info
  • How long does delivery of a kids’ bike or road bike take?
    Delivery time varies depending on the model and individual customizations. For our standard models, delivery usually takes 10 to 15 business days within Switzerland and to Liechtenstein. For custom bikes made to your specific requirements, delivery may take longer. In general, we only ship within Switzerland and to Liechtenstein. Deliveries to other countries are possible on request – feel free to contact us to discuss the details.
  • How long does delivery of a custom bike take?
    Delivery time for a custom bike depends on the requested customizations. For individual components, we usually need 2 to 4 weeks. For customizing frame color and decals, it’s best to contact us via our contact form. That way we can understand your requirements precisely and respond directly to your wishes.
  • How much does delivery cost?
    We ship via freight forwarder. Delivery within Switzerland and Liechtenstein costs CHF 80.–.
  • Is delivery outside Switzerland possible?
    Yes, we also ship to the EU. The best way to arrange this is to contact us via our contact form.
Order
  • How long does delivery of a kids’ bike or road bike take?
    Delivery time varies depending on the model and individual customizations. For our standard models, delivery usually takes 10 to 15 business days within Switzerland and to Liechtenstein. For custom bikes made to your specific requirements, delivery may take longer. In general, we only ship within Switzerland and to Liechtenstein. Deliveries to other countries are possible on request – feel free to contact us to discuss the details.
  • How long does delivery of a custom bike take?
    Delivery time for a custom bike depends on the requested customizations. For individual components, we usually need 2 to 4 weeks. For customizing frame color and decals, it’s best to contact us via our contact form. That way we can understand your requirements precisely and respond directly to your wishes.
  • How much does delivery cost?
    We ship via freight forwarder. Delivery within Switzerland and Liechtenstein costs CHF 80.–.
  • Is delivery outside Switzerland possible?
    Yes, we also ship to the EU. The best way to arrange this is to contact us via our contact form.
Delivery
  • How long does delivery of a kids’ bike or road bike take?
    Delivery time varies depending on the model and individual customizations. For our standard models, delivery usually takes 10 to 15 business days within Switzerland and to Liechtenstein. For custom bikes made to your specific requirements, delivery may take longer. In general, we only ship within Switzerland and to Liechtenstein. Deliveries to other countries are possible on request – feel free to contact us to discuss the details.
  • How long does delivery of a custom bike take?
    Delivery time for a custom bike depends on the requested customizations. For individual components, we usually need 2 to 4 weeks. For customizing frame color and decals, it’s best to contact us via our contact form. That way we can understand your requirements precisely and respond directly to your wishes.
  • How much does delivery cost?
    We ship via freight forwarder. Delivery within Switzerland and Liechtenstein costs CHF 80.–.
  • Is delivery outside Switzerland possible?
    Yes, we also ship to the EU. The best way to arrange this is to contact us via our contact form.

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